Question 1

Q: Can I make changes to my order?

Accepted Answer

A: We want you to be fully satisfied with your purchase. If you need to make a change to your order, please contact us as soon as possible. Changes can be made if your order has not yet been started. Provide your order number and specific details about the changes you need, and we'll assist you efficiently.

Question 2

Q: Can I order custom-designed items?

Accepted Answer

A: Yes, absolutely, we love creating unique items! Whether you're looking for a tweak to an already offered item, or something completely new. Simply share your ideas or requirements with us, and we'll work closely with you to bring your custom design to life where possible!

Question 3

Q: Can I return an order?

Accepted Answer

A: Yes, you can return an order within 30 days of purchase. To be eligible for a return, the item must be unused in its original state and packaging.

Please note that personalised items are non-returnable.

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